- OEM Motorsports Parts or Hexco Motorsports is not responsible for lost or stolen merchandise that is delivered without a signature required.
- All packages shipped within the USA are shipped Standard shipping, unless otherwise specified by customer
- Standard shipping options are always either USPS, or UPS. If you prefer one or the other, please call ahead. Depending on which one you want to go with, there might be an extra charge for this specified service.
- We offer 3 day, 2 day, and next day air service at an additional cost. Please call to ensure availability on orders requesting next day air service.
- Orders requesting next day air service must be submitted by 12 p.m. CST.
- P.O. Box address will be shipped out USPS.
- Alaska and Hawaii packages cannot be shipped via 2 day or next day air service.
- In some cases shipping rates are based on retail dollar amount purchased and/or product weight.
OEM Motorsports Parts or Hexco Motorsports does not ship internationally.
Returns are accepted within 14 days of product delivery for exchange, refund, repair or credit. A restocking fee will be charged on special order purchases. It is the customers responsibility to call Ecklund Motorsport of Oshkosh to verify restocking charges before the order is placed. OEM Motorsports Parts and Hexco Motorsports reserve the right to set the restocking fees or deny any return of special ordered product. **No returns accepted on electrical items.
For a return to be accepted the original tags must be attached and product must be in its original condition. Items should not have any pet hair or strong odors. The customer is responsible for shipping fees accrued in sending the original item back to Hexco Motorsports.
If you have any questions about our guarantee, please email us at firstname.lastname@example.org or call us at 1 (800) 894-1311
Returns and exchanges for OEM Motorsports Parts orders can only be made at the Hexco Motorsports store, or by mail. Please call our Outside Sales Department at 1 (800) 894-1311 if you wish to return or cancel an order placed online.